FAQS
HOW DO I KNOW IF YOU’LL BE THE RIGHT THERAPIST FOR MY CHILD?
Finding the right provider can be tough! Our philosophy is that the progress is dependent on the relationship. We build relationships with each client and truly individualize their therapy. If you'd like to talk through the process, feel free to book a no-obligation, free 15-minute initial consultation.
HOW LONG ARE SESSIONS?
Evaluations are scheduled for 1-2 hours. Therapy sessions are scheduled for 30-50 minutes. Sessions may be recommended weekly or 2-3 times per week, depending on goals and areas of needs. We will work with your family to decide on a therapy schedule that works best.
WHERE ARE YOU LOCATED?
We come to you! We are currently serving the Lexington, KY area and provide in-home or community-based services, such as in daycares, parks, or other natural environments. We are also available for virtual speech therapy services anywhere in Kentucky or Virginia in the convenience of your own home - you just need a good internet connection and an adult around to help navigate any technical difficulties.
HOW DOES PAYMENT WORK?
At this time, Open Doors Speech and Language accepts payment via cash, check, or card. Speech therapy is also an HSA-eligible expense. Payment is due in full at the time of service.
As of September 1, Open Doors Speech and Language accepts Kentucky Medicaid (Fee for service). We are not yet accepting any MCOs.
WILL MY INSURANCE REIMBURSE THE COST?
Check your insurance plan to see what kind of out-of-network coverage it offers. Some plans may offer partial coverage for out-of-network providers, while others may not cover them at all. Contact your insurance company and ask about the process for filing a claim for out-of-network expenses. They may have a specific form or process you need to follow.
We gladly provide superbills to assist with reimbursement.